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Policy

Returns & Refunds

We want you to love what you ordered. If something isn't right, we'll make it right. Returns are accepted within 7 days of delivery.

Return window

7 days from delivery

Refund method

Original payment method

Processing time

5–7 business days

How it works

01

Contact us

Email us at returns@sevnbd.com within 7 days of delivery. Include your order number and reason for return.

02

Pack it up

Place the item(s) in their original packaging with all tags still attached. Items must be unworn and unwashed.

03

Ship it back

Drop off the package at any courier service. We recommend using a tracked service. Return shipping cost is borne by the customer.

04

Refund issued

Once we receive and inspect the return, a refund is processed within 5–7 business days to your original payment method.

Eligible for return

  • Unworn items in original condition
  • Items with all original tags attached
  • Items in original packaging
  • Returned within 7 days of delivery

Not eligible

  • Items returned after 7 days of delivery
  • Items that have been worn, washed, or damaged
  • Items with tags removed
  • Sale or discounted items (final sale)
  • Items not in their original packaging

Questions?

Reach us at returns@sevnbd.com

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